Time To Be customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
Contact details
becky@timeto.be
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
· Names and contact details
· Photographs or video recordings
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where we get personal information from
· Directly from you
How long we keep information
For information on how long we keep personal information, see our retention schedule below.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated - 12/08/2025
Retention Schedule
Present, Past & Potential Customers
I will keep your information only for as long as I require it to complete the stage of work that is applicable to you.
If you ask for a quote or about working together, I will use your information to provide the quote. If you decide to proceed, you become a ‘present client’ (explained below). If not, I will ask if you want to join my mailing list or get updates via email. With your consent, your information will be added to my database until you withdraw it, at which point it will be deleted.
Present Clients: I will keep the information needed to do the agreed work only for the time it takes to complete it. After that, you will be labeled a ‘past client’ (explained below). I will ask if you want to join my mailing list or get updates via email. With your consent, your information will be added to my database until you withdraw it, at which point it will be deleted.
Past Clients: I will keep the information that I am required to by HMRC (a minimum of 5 years after the 31 January submission deadline of the relevant tax year). This includes, invoice details and anything relevant to that section of our work together. After our work together, I will ask if you want to join my mailing list or get updates via email. With your consent, your information will be added to my database until you withdraw it, at which point it will be deleted once your work is out of the timeframe described above as needed by HMRC.
Mailing list subscribers
As soon as you unsubscribe, I will delete your contact from Mailchimp. I may keep other information as outlined above if required by HMRC.